I have ordered thousands of dollars in fabric from you over the last several years and this is the first disappointment. The description does not say it is ombre shaded. I believed I was getting blue and white gingham and what I got was a variation from blue on blue shaded out to blue and white and back again to blue on blue. I cannot use this fabric but your shipping is SO high I feel like it isn't worth it to ship back and start over. I will note that I have heard from several designers and shoppers that your shipping costs are so outrageous that they must seek other venders. I wish you could get that cost down.
After writing with some concerns on an order, I received a phone call from a representative who was very interested in my issues and corrected everything on the spot. Excellent customer service. Thanks Spandexhouse!